SHIPPING & DELIVERY

We use multiple courier services for shipping, like BlueDart, Delhivery, xpressbess, Tirupati, Picker, etc. On average, all orders take 2–7 days to reach the customer in India. You can contact the support anytime to know the location of your order or check with the tracking code provided.

Neon LED Signs need 2-4 days to make and then 2-7 days for delivery. After the order is confirmed, it can take 2-11 days to receive the product.

Delivery in Delhi NCR can be fast, as we are based there.

Edits and design confirmations can take extra time as we will be talking with you to make the best possible product.

UNCERTAIN DELIVERY DELAYS

THERE WILL BE NO REFUND OF THE ADVANCE IF THE ORDER IS DELAYED DUE TO LOCKDOWNS/UNCERTAINTY IN SPECIFIC STATES OR ALL OVER INDIA. BUT WE WILL DELIVER YOUR ORDER IF WE CAN DELIVER IT. YOUR ORDERS WILL BE SAFE WITH US!

IF WE HAVEN’T STARTED MAKING YOUR ORDER, THEN WE CAN MAYBE REFUND YOU AS WELL. YOU BETTER BE IN CONTACT WITH THE SUPPORT TEAM. [CONTACT US AT +91 9599097127]

What if you don’t receive the order on time? 

We don’t delay orders on purpose, but there must be a solid reason. It’s sporadic that the orders get delayed. But the reasons for delay can be holidays, shipping company delays, custom packaging for bigger or non-standard sizes etc. Our team are always in contact with the customers; we settle most cases by providing the best service.

We cannot refund the order if the order doesn’t arrive on your desired date. Neon LED Signs are mostly made after the order is received.

If the order didn’t arrive on the deadline (birthday, wedding, etc.) but is late by a day or two.

We don’t take super close deadline orders usually. But even if you want to order in such cases (for example, you’re ordering for a friend’s birthday, which is just one week later) In such case, the risk is entirely on you, but we will try our best and put the order on priority to deliver it on time.

We provide the best after-sales support.